Alexa for Hospitality: Transforming Guest Experiences
Marriott is partnering with Amazon’s Alexa for Hospitality to introduce voice-controlled devices in guest rooms, enhancing the guest experience across select Marriott and Westin properties. |
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The impact of AI on hotel digital marketing
AI is reshaping hotel digital marketing by improving guest engagement and retention, making it vital for hoteliers to stay competitive in the digital landscape. |
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How AI agents are turning the promises of AI into reality
AI agents are autonomous tools powered by generative AI, transforming industries through streamlined operations and personalized services, notably within hospitality brands like Wyndham and IHG. Discover how AI agents can elevate your guest experience and business efficiency. |
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Locals first, guests second
This week’s insights highlight curiosity-driven hospitality strategies, the untapped value of family guests, and practical tests for smarter investment decisions. Explore how embracing curiosity and niche audiences can drive growth for your hotel. |
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Hotel Loyalty Programs Continue to Prove Their Value
Hotel loyalty programs continue to drive occupancy, with membership growing 14.5% to over 675 million in 2024, though individual stays per member have declined. Programs remain cost-effective, successfully boosting demand despite rising membership costs. Discover how hotel loyalty programs can effectively boost your occupancy and maximize revenue. |
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