Hospitality news #1

Here’s what’s happening this week in your industry:

Alexa for Hospitality: Transforming Guest Experiences

 

Marriott is partnering with Amazon’s Alexa for Hospitality to introduce voice-controlled devices in guest rooms, enhancing the guest experience across select Marriott and Westin properties.

Marriott Adopts Alexa as Amazon Expands into Hospitality

The impact of AI on hotel digital marketing

 

AI is reshaping hotel digital marketing by improving guest engagement and retention, making it vital for hoteliers to stay competitive in the digital landscape.

Learn how AI is transforming hotel marketing strategies

How AI agents are turning the promises of AI into reality

 

AI agents are autonomous tools powered by generative AI, transforming industries through streamlined operations and personalized services, notably within hospitality brands like Wyndham and IHG.

Discover how AI agents can elevate your guest experience and business efficiency.

Locals first, guests second

 

This week’s insights highlight curiosity-driven hospitality strategies, the untapped value of family guests, and practical tests for smarter investment decisions.

Explore how embracing curiosity and niche audiences can drive growth for your hotel.

Hotel Loyalty Programs Continue to Prove Their Value

 

Hotel loyalty programs continue to drive occupancy, with membership growing 14.5% to over 675 million in 2024, though individual stays per member have declined. Programs remain cost-effective, successfully boosting demand despite rising membership costs.

Discover how hotel loyalty programs can effectively boost your occupancy and maximize revenue.

Amadej Demsar

AI agent manager



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Amadej Demsar
Published on May 9, 2025



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