Mobile guest app for enhanced guest journey

Increase guest satisfaction and maximize business revenue by delivering the ultimate hospitality experience on guest mobile devices.
Put everything guests need right at their fingertips

GuestFlow is always available to guests, reacts in no time, and as such fulfills and enriches human gaps where required. 
With its simplicity and no investment costs it replicates five-star experiences in a broad range of accommodation properties, including apartments. 

No investment, no implementation, no installations, and no integrations are required. Just a quick and painless launch.
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Offer a seamless guest experience and make your guests feel special

Create personalized experiences for your guests

Embrace Tailor My Experience innovative feature to transform ordinary stays into unforgettable, tailored experiences for your guests. 

By gaining valuable insights from their interests you can understand their unique preferences and seamlessly customize various aspects of their stay, from room amenities to dining options, activities, and recommendations.

By tailoring each guest's experience, you leave a lasting positive impression that will keep them coming back and recommending your establishment to others.

Save time and reduce queues at the front desk

Streamline the check-in process with the Fast Check-in feature in the mobile guest app.


With Fast Check-in, hospitality providers can enhance guest satisfaction, improve operational efficiency, and create a more modern and streamlined check-in process allowing the staff to focus on delivering personalized service.

Ensure a seamless and efficient check-in experience directly on your guests’ mobile devices.

Provide easy access to important information

With a centralized digital Accommodation library, guests can access all the essential information they need in one place.

This includes hotel policies, maps, transportation details, check-in and check-out times, as well as local attractions. By providing this information upfront, hospitality providers can save time and effort on both sides.

Guests would no longer need to contact reception staff for every request or query they have. Instead, they can easily refer to the library of documents for any details that they need.

Boost guest spending with promotions

Embrace the power of promotions to drive guest spending and create a truly memorable and lucrative guest experience. 

Whether it's a discounted rate, complimentary upgrade, or exclusive package, promotions capture guests' attention and incentivize them to indulge in additional services, amenities, and experiences.

By utilizing a user-friendly platform, businesses can easily design and launch enticing promotions tailored to their target audience.

Showcasing your products and services

Catalogues offer a powerful tool for hospitality businesses to showcase their full range of products and services to guests in a structured and engaging manner. 

With the inclusion of both list and detail views, catalogues provide an improved interaction experience for guests.

By presenting offerings in a well-organized and visually appealing format, guests can easily explore and discover the diverse range of products and services available.
Functionalities of an excellent digital hospitality experience
  • Fast check-in
    Reduce waiting time at the reception. And guarantee 100% guset satisfaction
    Presentation of hotel services
    Enable guests to have quick and easy access to your services and other authentic experiences.
    Room service
    Allow guests to access your best services and experiences from the comfort of their rooms.
  • Skip cleaning
    Implement sustainable initiatives for guests and save costs on daily cleaning.
    Digital hotel folder
    Provide guests with paperless information about all hotel facilities.
    Contacts
    Be available to guests at all times. to provide the best possible guest experience.
  • My Mood
    Detect whether the guest is satisfied or dissatisfied and take timely action.
    Social media reviews
    Allow satisfied guests to quickly and easily rate your service or share their satisfaction on social media.
    Perfect room
    Allow guests to easily and quickly report issues in the room or request additional amenities or cleaning.
  • Presentation of local offerings
    Connect with local providers and guide guests towards authentic experiences.
    Special notifications
    Special notifications Highlight your special offers through automated messages or featured images.
    Orders and reservations
    Enable guests to place orders or make reservations directly through the web application.
  • Fast check-in
    Reduce waiting time at the reception.
    Presentation of hotel services
    Enable guests to have quick and easy access to your services and other authentic experiences.
  • Skip cleaning
    Implement sustainable initiatives for guests and save costs on daily cleaning.
    Room service
    Allow guests to access your best services and experiences from the comfort of their rooms.
  • Digital hotel folder
    Provide guests with paperless information about all hotel facilities.
    Contacts
    Be available to guests at all times.
  • My Mood
    Detect whether the guest is satisfied or dissatisfied and take timely action.
    Social media reviews
    Allow satisfied guests to quickly and easily rate your service or share their satisfaction on social media.
  • Perfect room
    Allow guests to easily and quickly report issues in the room or request additional amenities or cleaning.
    Presentation of local offerings
    Connect with local providers and guide guests towards authentic experiences.
  • Special notifications
    Highlight your special offers through automated messages or featured images.
    Orders and reservations
    Enable guests to place orders or make reservations directly through the web application.
  • Fast check-in
    Reduce waiting time at the reception.
  • Presentation of hotel services
    Enable guests to have quick and easy access to your services and other authentic experiences.
  • Skip cleaning
    Implement sustainable initiatives for guests and save costs on daily cleaning.
  • Room service
    Allow guests to access your best services and experiences from the comfort of their rooms.
  • Digital hotel folder
    Provide guests with paperless information about all hotel facilities.
  • Contacts
    Be available to guests at all times.
  • My Mood
    Detect whether the guest is satisfied or dissatisfied and take timely action.
  • Social media reviews
    Allow satisfied guests to quickly and easily rate your service or share their satisfaction on social media.
  • Perfect room
    Allow guests to easily and quickly report issues in the room or request additional amenities or cleaning.
  • Presentation of local offerings
    Connect with local providers and guide guests towards authentic experiences.
  • Special notifications
    Highlight your special offers through automated messages or featured images.
  • Orders and reservations
    Enable guests to place orders or make reservations directly through the web application.
Why do you need a mobile guest app?
GuestFlow mobile app can be fully integrated or independent of your in-house information systems. You can set it up in a few hours without interfering with your current software.
Let your guests enjoy the benefits of GuestFlow mobile app and rate their enhanced experience online. Choose your preferred travel platforms where your guests can share their satisfaction.
By automatically encouraging your guests to share their exciting experiences online, you not only increase your positive reputation but also expand your network of potential guests.
Giving your guests the ability to access all relevant information on mobile app, and services with just a few taps reduces your staff's workload and shifts focus from repetitive tasks to value-added activities.
Accessing information, booking activities and ordering products has never been easier. Provide your guests with an exceptional digital experience with branded hotel app.
Deliver world-class customer service by creating a seamless customer journey from pre-booking to post-booking.
Capture and respond to feedback from dissatisfied guests before they post a negative review.
IPTV/OOT Middleware brings an amazing interactive TV experience for evert user ranging from hotel guests to home residents. Flexible, modular, reliable and expansible solution with high preformance is a top choice for every company.

Stay ahead with advanced technology features

Portal Composer
Simple to use functionality allows you to switch content from one display or device groups to another with just a few clicks.
Powerful CMS
Create your own playlists for any occasion, customize the duration of media content displayed, and automate the schedules according to your needs.
Progressive Web App
No more downloading an app! Your app looks just like a native mobile app and provides all the important information.
Cloud and On-Premise
Ready for anything in any setup with maximum flexibility to enable digital services.
Recommendation System
Less screen time and more experience with customized recommendations for your guests.
Guest analytics
Learn about app users and get data that provides insight into the effectiveness of your marketing efforts.
  • Portal Composer
    Save time on design. Effortlessly create your own layout or choose from predefined templates tailored to your industry.
  • Powerful CMS
    Manage your content and access to your services with ease. Assign resources tailored to your organization and guest structure.
  • Progressive Web App
    No more downloading an app! Your app looks just like a native mobile app and provides all the important information.
  • Cloud and On-Premise
    Ready for anything in any setup with maximum flexibility to enable digital services.
  • Recommendation System
    Less screen time and more experience with customized recommendations for your guests.
  • Guest analytics
    Learn about app users get data that provides insight into the effectiveness of your marketing efforts.

Apply for a pilot project and see the valuer of mobile guest app  for your hotel.

Simple implementation just a few clicks away
Integrations not necessary at the first step
Quick launch, no upfront investment, no installation, right from cloud. With GuestFlow, you can impress your guests and revolutionize their stay without investing time or money into cumbersome IT integration.
No SW or HW investments
Decide for a cost-effective and hassle-free way to improve communication with your hotel guests. We guarantee that the installation of the app, its use and maintenance will not cause any significant changes in your operational processes. 
our partners for life
We believe in long-term relationships based on trust. Take an opportunity to implement a mobile app in you hotel and monitor the effects of usage and the added value return on your business for several months during the pilot project.
  • Integrations not necessary at first step
    As the world becomes more complicated, we strive to simplify all aspects of our operations, customer relationships, and most importantly, the ease of use of our products.
    No SW or HW investments
    With a high degree of flexibility and agility, we serve the needs of our customers at the highest level, both from a business and a solution perspective. We are always looking for relevant solutions that meet our customers' needs and fit their existing systems. We are agile and respond quickly.
    Integrations not necessary at first step
    We believe in long-term relationships based on trust. We strive to be open and transparent at all levels. That's why we act transparently and are accountable to earn respect.
  • Integrations not necessary at first step
    As the world becomes more complicated, we strive to simplify all aspects of our operations, customer relationships, and most importantly, the ease of use of our products.
  • No SW or HW investments
    With a high degree of flexibility and agility, we serve the needs of our customers at the highest level, both from a business and a solution perspective. We are always looking for relevant solutions that meet our customers' needs and fit their existing systems. We are agile and respond quickly.

  • TRANSPARENCY
    We believe in long-term relationships based on trust. We strive to be open and transparent at all levels. That's why we act transparently and are accountable to earn respect.

FAQs

A hotel mobile app is a software application designed for use on mobile devices (such as smartphones and tablets) that allows hotel guests to access information and perform various tasks related to their stay at the hotel.
The mobile app allows hotel guests to view and change reservations, request additional services, contact hotel staff and make payments. GuestFlow offers features such as quick check-in, filling out surveys, viewing invoices, ordering food online via the mobile app.
The mobile app can provide convenience to guests and improve their overall stay at the hotel.
The GuestFlow app is available on various mobile devices such as phones and tablets for Android and iOS.
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