Terms of use

Effective date: 01.05.2023
Welcome to the hospitality app developed by Nevron d.o.o. ("Nevron" "we," "us," "our"). These Terms of Use (collectively, the "Terms") govern your use of the Nevron GuestFlow App.

By accessing or using the Service, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you may not use the Service.

Nevron d.o.o., a company registered in the company register of the Commercial Court in Kranj under the number MŠ: 5986761000, and its owners, Rok Kokalj and Simon Bergant, provide the Service to you subject to these Terms.


The Service is intended for individuals who are at least 15 years old. By using the Service, you represent and warrant that you are eligible to enter into a binding contract and that you have read, understood, and agreed to these Terms.

Modifications to these terms of use

We may modify or update these Terms from time to time. Any changes will be posted on the Service, and the "Last Update" date at the top of this page will be revised accordingly. It is your responsibility to review these Terms periodically to stay informed of any changes. By continuing to use the Service after the posting of any changes, you accept and agree to the modified Terms.

Use of the service

You agree to use the Service in compliance with all applicable laws and regulations. You will not provide false, inaccurate, or misleading information in connection with your use of the Service. If any information you have provided becomes inaccurate, misleading, or false, you must promptly communicate the changes.

You are solely responsible for any costs associated with accessing the Service, including internet or data usage fees charged by your service provider.

Third-party material

The Service may contain links to websites and content owned or operated by third parties. Nevron is not responsible for the content or availability of these third-party websites. Your access and use of such websites are at your own risk, and any interactions or transactions with third parties are solely between you and the third party. Nevron does not endorse or have any responsibility for any goods, services, or content provided by third parties.

Intellectual property

All intellectual property rights in the Service belong to Nevron. The Service and its content are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal use only. You must not reproduce, modify, distribute, or create derivative works based on the Service without our prior written consent.

User submissions

Any submissions or feedback you provide to Nevron regarding the Service become our sole property. By submitting such information, you grant us exclusive rights and permission to use and distribute the submissions for any purpose, without any obligation to provide you with compensation or acknowledgment.

Prohibited activities

You agree not to engage in any prohibited activities while using the Service, including but not limited to:

  • Impersonating another person or entity
  • Using the Service in an unlawful way or for any unlawful purpose
  • Transmitting any content that is defamatory, fraudulent, or violates the rights of others
  • Uploading viruses, malware, or any malicious code
  • Modifying or reverse-engineering the Service
  • Interfering with or disrupting the Service.
Copyright infringement

1.1 Copyright protection
The Nevron technology incorporated within our App is protected by copyright. We respect the copyrights of third parties and expect our users to do the same.

1.2 Copyright infringement notification

If you believe that any copyright-protected work has been posted on our App without proper authorization, please submit a copyright infringement notification to us via email at operations@nevron.eu . To make a claim, please provide the following information:

  1. The name and contact information of the copyright holder or their representative (the "Notifying Party")
  2. An itemized description of the material for which prevention of access is requested, along with specific details regarding its location on the App
  3. Confirmation by the Notifying Party that, in their sincere opinion, the material in question is illegally accessible on the communication network
  4. Information demonstrating that the Notifying Party has attempted, without success, to contact the content provider or has been unable to identify the content provider
  5. Confirmation by the Notifying Party that they are the copyright holder or authorized to act on behalf of the copyright holder.
Privacy and security

2.1 Privacy policy
We value your privacy and the protection of your personal data. For a detailed description of how we collect and use personal data, please refer to our Privacy Policy. It is important that you familiarize yourself with the choices you have regarding the collection and use of your personal data. By using our App, you acknowledge and agree to the rights and obligations outlined in the Nevron Privacy Policy. Additionally, you are required to comply with all applicable laws and regulations concerning personal data and data security.

2.2 Additional privacy responsibilities

In addition to the Privacy Policy, you agree to:

  1. Respect the privacy of other users
  2. Refrain from unauthorized collection of users' information or accessing the App through automated means without authorization from Nevron (including bots or scrapers)
  3. Not disclose any personal data of another individual, such as their address, phone number, email address, or any information that can be used to track, contact, or impersonate another individual, unless prohibited by law
  4. Provide accurate personal data to us and refrain from creating user accounts for anyone other than yourself without their permission.
Disclaimer of warranty

3.1 Use of the service at your own risk

Your access to and use of the App is at your own risk. You understand and agree that the App is provided on an "as is" and "as available" basis. We do not make any warranties and, to the fullest extent permitted by law, disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security, or reliability of the App or any content therein. We also disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights.

Limitation of liability

Our liability:

Our company, along with its subsidiaries, affiliates, officers, employees, agents, partners, and licensors, will not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  1. Your access to or use of, or inability to access or use, the hospitality app
  2. Any conduct or content of any third party using the app
  3. Any content or information obtained from the app or reliance upon it
  4. Unauthorized access, use, or alteration of any material or content within the app, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we were aware or should have been aware of the possibility of such damages.


Maximum liability:

In no event shall our total liability to you for any claims arising from this agreement exceed the fees, if any, that you have paid to our development company for access to and use of the hospitality app.

Applicable law

In certain jurisdictions, the applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. In such cases, our liability will be limited to the fullest extent permitted by the applicable law. Nothing in these terms removes or supersedes your rights as a consumer based on mandatory provisions of the law.


You agree to defend, indemnify, and hold our company (including its subsidiaries, affiliates, partners, officers, directors, employees, and agents) harmless from any claim or demand, including expenses (including attorneys' fees), losses, or requests for damages made by any third party due to or arising out of your breach of these terms or your violation of any law or the rights of a third party. This provision does not exclude or limit your liability with respect to any indemnity given by you under these terms.

Entire agreement

These terms, along with any additional terms included in the hospitality app, and any documents expressly incorporated by reference herein (including the privacy policy), constitute the entire agreement between you and our development company and supersede all prior understandings relating to the subject matter hereof.

Waiver and severability

The failure of our development company to exercise any rights under these terms shall not constitute a waiver or forfeiture of such rights. In the event that any provision of these terms is held to be invalid or unenforceable by a court or tribunal of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Governing law and resolution of disputes

These terms will be governed by the laws of the Republic of Slovenia, without regard to or application of its conflict of law provisions. Any claim, cause of action, or dispute arising out of or relating to these terms shall be brought solely in the courts of Kranj.


Our development company may assign or delegate these terms, in whole or in part, to any person or entity at any time, with or without your consent. You may not assign or delegate any rights or obligations under these terms without our prior written consent, and any unauthorized assignment or delegation by you is ineffective.


Our development company, which sells the hospitality app to hotels and is used by guests, reserves the right to discontinue offering the app or any part thereof, or to suspend, remove, modify, or disable access to the app at any time and without notice. We may exercise this right at our sole discretion.

Furthermore, we may also, at our sole discretion, terminate or suspend your access to the app at any time. In such cases, we shall not be liable for the removal or disabling of access to the app or any part thereof.

We may also impose limits on the use of or access to the app, without notice or liability. Such limits may be enforced in any event we deem necessary.Upon termination of the app or any part thereof, your license to use the app or that specific part will be automatically terminated. Please note that in the event of termination, we are not obligated to provide refunds or other compensation to users regarding the discontinuation of the app.

Following termination, any terms that, by their nature, may survive termination of these terms shall be deemed to survive such termination.