Mobile solution for guest journey digitalization

Fulfill your guests' expectations by the introduction of a digital guest experience solution powered by AI and available on guest mobile devices.
Give everything a guest needs at their fingertips
GuestFlow is always available to guests, reacts in no time, and as such fulfills and enriches human gaps where required. 
With its simplicity and no investment costs it replicates five-star experiences in a broad range of accommodation properties, including apartments. No investment, no implementation, no installations, and no integrations are required. Just a quick and painless launch.
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Offer a seamless guest experience and make your guests feel special

Tailor My Experience

Let your guests express their preferences, get an insight into their interests and prepare an unforgettable experience for them.

Fast Check-in

Gather your most important documents to show to your guests in one place.

Accommodation Library

Save your staff and guests time, with simple and fast Check-in. Avoid queue generation and provide more flexibility.

Promotions

Quickly create new offers and communicate special promotions and offers to increase the guest’s spending throughout the stay.

Catalogues

Present your full range of products and services to your guests in a structured manner. With a list and detail view, you can improve the catalogue interaction experience.
Why do you need to digitalise the guest journey?
GuestFlow can be fully integrated or independent of your in-house information systems. You can set it up in a few hours without interfering with your current software.
Let your guests enjoy the benefits of GuestFlow and rate their enhanced experience online. Choose your preferred travel platforms where your guests can share their satisfaction.
By automatically encouraging your guests to share their exciting experiences online, you not only increase your positive reputation but also expand your network of potential guests.
Giving your guests the ability to access all relevant information, and services with just a few taps reduces your staff's workload and shifts focus from repetitive tasks to value-added activities.
Let your guests put on a new face. Accessing information, booking activities and ordering products has never been easier. Provide your guests with an exceptional digital experience.
Deliver world-class customer service by creating a seamless customer journey from pre-booking to post-booking.
Capture and respond to feedback from dissatisfied guests before they post a negative review.
IPTV/OOT Middleware brings an amazing interactive TV experience for evert user ranging from hotel guests to home residents. Flexible, modular, reliable and expansible solution with high preformance is a top choice for every company.

Stay ahead with advanced technology features

Portal Composer
Simple to use functionality allows you to switch content from one display or device groups to another with just a few clicks.
Powerful CMS
Create your own playlists for any occasion, customize the duration of media content displayed, and automate the schedules according to your needs.
Progressive Web App
No more downloading an app! Your app looks just like a native mobile app and provides all the important information.
Cloud and On-Premise
Ready for anything in any setup with maximum flexibility to enable digital services.
Recommendation System
Less screen time and more experience with customized recommendations for your guests.
Guest analytics
Learn about app users and get data that provides insight into the effectiveness of your marketing efforts.
  • Portal Composer
    Save time on design. Effortlessly create your own layout or choose from predefined templates tailored to your industry.
  • Powerful CMS
    Manage your content and access to your services with ease. Assign resources tailored to your organization and guest structure.
  • Progressive Web App
    No more downloading an app! Your app looks just like a native mobile app and provides all the important information.
  • Cloud and On-Premise
    Ready for anything in any setup with maximum flexibility to enable digital services.
  • Recommendation System
    Less screen time and more experience with customized recommendations for your guests.
  • Guest analytics
    Learn about app users get data that provides insight into the effectiveness of your marketing efforts.

Optimise your processes by digitalization of your guest journey

Simple implementation just a few clicks away
Integrations not necessary at the first step
As the world becomes more complicated, we strive to simplify all aspects of our operations, customer relationships, and most importantly, the ease of use of our products.
No SW or HW investments
With a high degree of flexibility and agility, we serve the needs of our customers at the highest level, both from a business and a solution perspective. We are always looking for relevant solutions that meet our customers' needs and fit their existing systems. We are agile.

our partners for life
We believe in long-term relationships based on trust. We strive to be open and transparent at all levels. That's why we act transparently and are accountable to earn respect.
  • Integrations not necessary at first step
    As the world becomes more complicated, we strive to simplify all aspects of our operations, customer relationships, and most importantly, the ease of use of our products.
    No SW or HW investments
    With a high degree of flexibility and agility, we serve the needs of our customers at the highest level, both from a business and a solution perspective. We are always looking for relevant solutions that meet our customers' needs and fit their existing systems. We are agile and respond quickly.
    Integrations not necessary at first step
    We believe in long-term relationships based on trust. We strive to be open and transparent at all levels. That's why we act transparently and are accountable to earn respect.
  • Integrations not necessary at first step
    As the world becomes more complicated, we strive to simplify all aspects of our operations, customer relationships, and most importantly, the ease of use of our products.
  • No SW or HW investments
    With a high degree of flexibility and agility, we serve the needs of our customers at the highest level, both from a business and a solution perspective. We are always looking for relevant solutions that meet our customers' needs and fit their existing systems. We are agile and respond quickly.

  • TRANSPARENCY
    We believe in long-term relationships based on trust. We strive to be open and transparent at all levels. That's why we act transparently and are accountable to earn respect.

FAQs

A hotel mobile app is a software application designed for use on mobile devices (such as smartphones and tablets) that allows hotel guests to access information and perform various tasks related to their stay at the hotel.
The mobile app allows hotel guests to view and change reservations, request additional services, contact hotel staff and make payments. GuestFlow offers features such as quick check-in, filling out surveys, viewing invoices, ordering food online via the mobile app.
The mobile app can provide convenience to guests and improve their overall stay at the hotel.
The GuestFlow app is available on various mobile devices such as phones and tablets for Android and iOS.

Ask for quote, request a demo or just get in touch with us