The Nevron TV system, run by Nevron IPTV products, fulfils the expectations of passengers and crew on various kinds of vessels and the working staff on floating platforms like oil rigs. Special attention is devoted to tourist passengers on cruise ships, where satisfaction during their stay on the vessel is crucial for the success of the cruise operator.
Since the working staff is not able to leave the vessel after their working hours, an ever higher level of comfort has to be provided for them. Access to TV channels and the internet are just some of basic services accessible on the TV screens in the privacy of crew cabins.
Many businesses can be included in the maritime industry, among which the most important are tourist ships, cargo ships, ferryboats and even oil rigs.
The value of good communication between the crew staff and passengers is in most cases even more important than between a hotel and its guests. While passengers are most of the time restrained within the boundaries of the vessel, special care has to be devoted to them while spending time in their cabins. Passenger satisfaction is of primary importance for any cruise ship business.
A modern TV system for maritime environments should not just serve as an entertainment channel, but much more as the main communication portal between the cruise operator and the passengers. A communication portal in the form of an interactive TV in the privacy of the passenger cabins has to combine all the information related to the passenger’s stay on the cruise ship and continuously inform him/her about the happenings on the ship or any other information related to a particular passenger. One of the main TV system roles is to continuously collect passenger opinions about their stay on the ship and to react rapidly in the case of some negative response or a simple request.
A modern TV system, as provided by Nevron Hospitality TV, can contribute to increasing passengers satisfaction levels to a great extent. To feel like someone special, whose issues will try to be resolved instantly and with care, leaves unforgettable memories and creates customers who will come back or will at least recommend traveling with your cruise ship to their relatives, friends, colleagues or co-workers.
The crew and staff on ships, boats or oil rigs work hard during their working hours. Far from home, any available entertainment or communication service or tool, especially in the privacy of their cabins, is of great importance for their positive feelings and good physical condition.
Make your crew and staff feel good and satisfied working for you.
Access to entertainment, informative and communication tools, which are part of any modern TV system, makes such a system of primary importance for use in crew cabins. The ability to regularly communication with families from the privacy of their rooms is especially appreciated by the staff. Nowadays access to TV channels alone is not what it is expected from cabin televisions.