One of the ways to enhance guest satisfaction in hotels is through providing a TV system in the guest rooms. TV systems in hotels provide guests with a wide variety of entertainment options such as movies, sports, news, and TV shows. Guests can relax and unwind after a long day of activities by watching their favorite TV programs.
Guests can easily access the TV system from the comfort of their rooms, without having to leave the hotel. This saves guests time and effort, especially if they are busy or tired. TV systems in hotels can be customized to meet the needs and preferences of different guests. For example, hotels can provide TV channels in different languages, or offer premium channels for guests who are willing to pay extra.
Here are some of the benefits of TV systems in hotels:
Basically any hotel, resort or any other accommodation-related activity should be undertaken to help increasing the guest's satisfaction. Hotel TV is not an exception. Even to the contrary! With the proper use of a hotel TV system, guest satisfaction can be improved significantly.
Guest satisfaction can be also improved by providing entertainment, informative and communicative services on the television screens inside the guest's room or in public places of the accommodation facility. Such in-room services contribute to the good feelings and greater comfort of the guests while spending time in their rooms. Most common TV services represent access to a wide choice of live TV channels and films on demand, which also represents an additional revenue channel for a hotel.
The usage of promotional tools available as part of the hotel TV system is an even more positive influence on the guests’ satisfaction level. Such tools are ideal for promoting hotel facilities and services, some of which could even be additionally charged for, such as wellness, restaurant or sports services, organized events, etc. In some cases it is just enough to remind guest about the available facilities and services.
A most beneficial tool, which can be effectively integrated within the hotel TV system, is the so-called "satisfaction tracking system". Its role is to constantly track the guest satisfaction level and to gather guests opinion upon hotel services, hotel facilities and many other guest satisfaction related attributes.
Nevron Hospitality TV is powered by the in-house developed Streamron technology. On choosing Nevron Hospitality TV, you will get even closer to your guests, become much more aware of their needs and therefore able to fulfil their expectations and eventually to make them your most faithful clients.